Getting Started |
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Where
can I find Release Notes, Installation, Admin,
Reporting
Guides, and TechNotes for iPrism?
(IP0302) |
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Contacting
Support - Phone, Email, Holidays,
General Information (stbernard.com) |
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How
do I use the iPrism Knowledgebase?
(IP0002) |
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Where should I
install Appliance Manager in
the network? (IP0221) |
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How
do I save iPrism configuration changes?
(IP0078) |
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I've Installed iPrism, now what?
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Reporting & Logging  |
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How do I ...  |
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…use Real-Time
Monitor? (includes FAQs,
IP0333) |
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…use Reports
Manager? (includes FAQs,
IP0218) |
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... use
a Syslog Host for HTTP/IM/P2P
Events? |
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…allow others
to access Reports?
(IP0293) |
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…check Reporting
Capacity Usage?
(IP0232) |
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Filter-List  |
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How
do I ...  |
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…maintain
the Filter-List?
(includes FAQs, IP0003) |
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…use
Custom Filters? (includes
FAQs, IP0068) |
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Windows Authentication  |
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How do I ...
 |
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…Profile Networks
and Users using Windows Authentication?
(IP0258) |
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…Implement Windows Authentication (assumes Static-Routes & Profiles exist, includes FAQs, IP0140) |
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…enable Auto-Login?
(assumes Windows Authentication working,
IP0052) |
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…correctly terminate
Web Sessions? (IP0320) |
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…manage 'Overrides'
? (IP0300) |
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Other...  |
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Why are some of my Windows
users unable to authenticate? (IP0058) |
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Does Auto-Login support multiple
domains? (IP0056) |
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Why do users sometimes
get an incorrect
profile? (IP0048) |
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I
enabled authentication, but I
don't see usernames in my reports
(IP0051) |
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LDAP Authentication  |
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How do I ...
 |
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…setup LDAP
for Novell? (IP0326) |
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…setup LDAP for Windows (IP0327) |
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Other ...  |
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Can
I use Auto-Login
in an LDAP authentication environment?
(IP0057) |
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Maintenance  |
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How do I ...  |
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…use
HotFix Manager?
(IP0303) |
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…use Central
Management? (IP0308) |
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…use System
Diagnostics (IP0311) |
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…change iPrism
Port Assignments? (IP0292)
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…set Session
Timeouts? (IP0291) |
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…customize the
'Access
Denied' and 'Login' pages? (IP0077) |
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…enable the Management Interface? (IP0264) |
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…specify Co-Management
Networks? (IP0270) |
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…correctly
power-off an iPrism Appliance? (IP0230) |
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…view
a list of current hot fixes applied to my iPrism? (IP0102) |
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…backup an iPrism configuration? (IP0085) |
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…restore an iPrism configuration? (IP0294) |
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…check my current software version? (IP0162) |
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…get iPrism's IP address? (IP0082) |
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…reset my
password? (IP0080) |
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…establish a HyperTerminal
Connection on the Model
1200? (IP0061) |
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…establish a HyperTerminal Connection on the Model
3000? (IP0060) |
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…check iPrism Update
Server Connectivity (IP0164) |
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Other ...  |
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Appliance Specifications
(IP0129) |
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Model
1200 Front & Rear Panel (IP0063)
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Model
3000 Front & Rear Panel (IP0062)
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Networking  |
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How do I ...
 |
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…choose between Bridge
and Proxy Mode? (IP0149) |
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…Change from Routing
Mode to Bridged/Proxy Mode? (IP0235) |
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…profile Citrix/Terminal
Services users? (IP0322) |
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…specify more than one DNS server in iPrism? (IP0008) |
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…use Filter
Exceptions? |
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…maintain connectivity to St. Bernard
Software IUS Servers |
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…use Load
Balancers? (F5 and Cisco 11000
examples, IP0069) |
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…enable NAT
for Bridge-Mode? (IP0338) |
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…specify an
NTP Server? (IP0165) |
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…integrate iPrism with an Upstream or Parent Proxy?
(IP0301)? |
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…use Host-to-IP Anti-Spoofing in iPrism? (IP0229) |
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…work with HTTPS issues? (IP0334) |
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…Check,
Change or Add iPrism Port Assignments (IP0292)? |
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…specify an SMTP
Relay (IP0319) |
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…use a WCCP
Router with iPrism (IP0321) |
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Other
...  |
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Should
I place iPrism inside or outside the
firewall, proxy server, or NAT
device? (IP0006) |
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Should
iPrism be my users' new default route
(gateway)? (IP0009) |
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I
want to use iPrism as a Proxy server, what
port should I use? (IP0011) |
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Can
iPrism pass IPX/SPX or Appletalk
traffic? (IP0012) |
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Access Policy  |
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Why
does Web content NOT display in
user email? (IP0177) |
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Why
aren't my users being blocked?
(IP0023) |
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Why
isn't www.xyz.com blocked? (IP0024) |
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Can
I block/allow Web access by IP-address/Network
range? (IP0026) |
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Can
I block/allow Web access by username
or groups? (IP0027) |
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Does iPrism only
filter port 80? (IP0031) |
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Can
iPrism block by file type? (IP0033) |
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Can
iPrism filter email and/or viruses?
(IP0035) |
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Why does iPrism only
filter some of my networks, but not others?
(IP0039) |
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Can iPrism block pop-ups? (IP0041) |
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Is
there a "real-time" way to see
who is currently using the "Override" Admin Privilege?
(IP0098) |
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Can
I customize the 'Access
Denied' page? (IP0077) |
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How
do I ...  |
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…restrict users to a small
set of allowed URLs? (IP0267) |
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…support user access to Google
Earth? (IP0266) |
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…enable
iPrism support Safesearch? (IP0263) |
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…implement
different Internet access policies at
different times during the day/week? (IP0030) |
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…prevent Google
being used as a filtering workaround? (IP0226) |
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…'allow' a redirected
URL? (IP0225) |
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…block iTunes Radio? |
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…block/unblock
a website? (IP0025) |
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…configure
iPrism not to
filter a workstation on my network?
(IP0095) |
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…configure
iPrism not to
filter traffic going to a specific
server? (IP0096) |
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…setup a Filter
(Proxy) Exception? (IP0173) |
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…customize
the 'Access Denied' and/or 'iPrism
Login' pages? (IP0077) |
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…stop
getting "Request Access" email from my users? (IP0040) |
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…get the
'Override' Link or the 'Request Access' Link to display on the 'Access Denied' page? (IP0084) |
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